EP 1130-2-550
15 Nov 96
c. HQUSACE Visitor Assistance (Advance) Course. A HQUSACE sponsored training
course for personnel with citation authority and those who manage and direct the Visitor
Assistance Program is provided. Permanent personnel will attend the course as needed after
attending the initial HQUSACE Visitor Assistance Course. This training provides an update on
authority, policy, procedures and changes in the program. It is required for all Natural Resources
Management personnel and, in particular, resource managers and district and MSC personnel.
d. MSC or District Refresher Training. Each MSC or district will provide visitor
assistance and Title 36 refresher training to all district personnel with citation authority as needed.
This training may be accomplished at ranger conferences or by other appropriate means. This
training will review basic visitor assistance information, sharpen skills and techniques, or address
special needs of the district.
e. Personal Protection Training. All personnel performing visitor assistance duties must
receive a minimum of 24 hours of personal protection/unarmed self defense, situation evaluation
and tactical communication training within two years of employment. This training can be
obtained through HQUSACE-sponsored courses (where available) or locally-sponsored courses.
Local courses must strictly adhere to Corps authority and policy and must be approved by
HQUSACE prior to implementation. Instructors must be fully knowledgeable and supportive of
the philosophy, objectives and authority limitations of the visitor assistance program.
f. Medical Training. Managers and supervisors will assure that individuals who perform
Visitor Assistant duties are provided first aid, cardiopulmonary resuscitation , blood-borne
pathogen and other appropriate health training, and offered preventative inoculations in order that
they be qualified and protected to perform immediate, on-site emergency medical treatment to
injured personnel and visitors. Employees shall receive the equivalent of Red Cross "Advance
First Aid and Emergency Care" course. Increased first aid training up to Emergency Medical
Technician Basic (EMT Basic) is authorized for a minimum number of selected permanent staff
members at the discretion of the Operations Project Manager. Refresher medical training may be
required to maintain certification.
g. Other Training. To complement visitor assistance training, permanent resource
manager and ranger personnel shall receive, at the district or project level, training on defensive
driving, cultural resource protection, historic property protection, water safety and boat licensing
and operation. Where necessary, training in a second language other than English is highly
recommended.
6-5.
Liaison and Coordination. The support of the US Magistrate, US Attorney's Office, and
local law enforcement agencies is imperative for an effective visitor assistance program.
a. Continuing coordination and liaison will be maintained with Federal, state and local law
enforcement, fire and rescue agencies to provide maximum visitor assistance to the public.
Annual or biannual coordination meetings, which include visits to projects and participation in
training sessions by US Magistrates, US Attorneys and local law enforcement agencies, are
encouraged to further enhance interagency cooperation. Liaison with state, county or local
authorities should include regularly scheduled strategic planning meetings to develop mutual plans
for monitoring visitor use at water resource development projects.
b. Formal and informal contacts will be made with these agencies to apprise them of the
limited authority of the Corps and to help ensure protection of Corps personnel, visitors and
6-4
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