EP 1130-2-550
15 Nov 96
CHAPTER 6 - VISITOR ASSISTANCE PROGRAM
6-1. Purpose. This chapter establishes guidance for assistance to visitors at USACE civil works
water resource development projects.
6-2. Accountability.
a. The implementation of a visitor assistance program in accordance with Chapter 6 of ER
1130-2-550, under provision of Section 234 of the Flood Control Act of 1970, PL 91-611 (84
Stat. 1818), and this pamphlet will be a major element in job descriptions and shall be addressed in
the performance standards for all district staff, operations project managers and rangers
responsible for the direction or implementation of the program. Operations project managers are
responsible for the review and, if necessary, the corrective action for the proper implementation of
this regulation for each individual with citation authority with the procedures, criteria and
guidelines contained in this pamphlet.
b. Each operations project manager shall have frequent, open discussions with park
rangers and other team members to foster improved communications that will assist both in
understanding this regulation and ensuring consistent local application of its policies.
6-3. Citation Guidelines/Authorization.
a. Personnel authorized to be granted Citation Authority will be issued ENG Form 5036-
R, Certificate of Authority to Issue Citations. (See Appendix D.) To delegate civilian personnel
of the Corps of Engineers to the authority to issue citations as provided by Section 234 of the
Flood Control Act of 1970 (PL 91-611, 84 Stat. 1818), the MSC or District Commander must
certify in writing that:
(1) The individual's principal duties relate to recreation or natural resource management,
which may include, but not be limited to, duties as a ranger, manager, forester, wildlife or fisheries
biologist, or environmental or biological specialist.
(2) The individual needs citation authority to perform official duties in the most efficient
manner.
(3) The individual has the aptitude, temperament, personality, experience, and ability to
exercise citation authority properly.
(4) The individual has been adequately trained in citation procedures.
c. If, after training, individual readiness to meet this criteria remains questionable, citation
authority should be withheld or withdrawn.
d. Citation authority should be revoked when an individual fails to meet the provisions of
this regulation. A division or district commander may cancel a certificate of authority whenever
he/she considers it appropriate, without recitation of reason. Cancellation will be carried out by
using ENG Form 5036-1-R, Cancellation of Certificate of Authority to Issue Citations. (See
Appendix F.) The person named on the cancellation certificate shall thereafter have no authority
to issue citations.
6-1
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