EP 1110-1-27
27 Jan 00
Charting of information (e.g., pumping water levels) back to the site's characterization and
development at flexible scales.
Cross-referencing of various data to look for trends (e.g., specific capacity vs. lithology or
biofouling indicators).
Data access by (or to be maintained by) the department or firm responsible for O&M if these
tasks are split from regulatory oversight.
c. Human operational experience and its preservation and transfer. As useful as data and other
information are, they are most valuable when filtered through human operational experience. All systems
have quirks or features that defy the kind of quantification possible in a computer database file.
(1) Filing systems are imperfect and incomplete. Human experience provides the kind of
anecdotal background that is often most useful in troubleshooting. For example, noting that problems
began when there was a change in pumps.
(2) HTRW remediation site maintenance planning should make provision for:
Regular recording of maintenance actions and observations by operating personnel.
Minimizing personnel changes to preserve memories.
Ensuring that key operating personnel are well-informed and trained in their tasks.
Outside expert assistance on an as-needed basis.
4-4. Operator/Working Crew Leader Qualifications and Training
Well-trained and motivated onsite operating personnel are crucial in successful O&M management.
Frequent turnover, poor training, and lack of positive motivation will defeat even the most well-crafted
O&M plan. While requirements may vary, the following are essential:
fulfilling any plans to properly maintain well arrays. Experience shows that if maintenance is the personal
crusade of one person, but not adopted by the entire site operator crew and management, that crusade
ends if the original enthusiast leaves.
b. The operators on site must understand the O&M plan, the purpose of its activities, and why
they are important to the operation of the remediation system. At a minimum, the operations supervisor
should understand and be able to verify field data collection, manage and participate with field personnel
in daily maintenance actions, and enforce common sense issues during daily operation.
c. For these reasons, training is essential. All personnel responsible for well array O&M should be
formally trained in the O&M plan, its components that pertain to the well system, and essential tasks
(Chapters 2 and 3).
4-5. Determination of Operational Maintenance Responsibilities
An important consideration in well system O&M is defining the roles of plant management and
operational personnel in scheduling, analyzing, reviewing, and revising various O&M activities. These
can be divided into two primary levels.
4-3
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